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A visual and instructive book written by experts in the field, which shows readers how to analyse the most important characteristics of lameness and the main measures for its control and optimal prevention.
Why do people buy things? What tools can we use to convince clients and sell our services? In this work, the authors offer their more than 20 years of experience working in different areas of a veterinary practice. Written with a practical approach, this book reviews the current knowledge in neuromarketing and provides advice for its implementation in the real daily life of veterinary practices.
Finally, a book that breaks down the entire veterinary practice model into its individual components. The retooled and redesigned model will show to the practice owner or manager how shift from activity to productivity, how to harness team's members personal talents, how to motivate clients to come in for service. Enclosed to the book there are supporting materials downloadable and a 6-part audio course: Taking charge of your client experience.
