A visual and instructive book written by experts in the field, which shows readers how to analyse the most important characteristics of lameness and the main measures for its control and optimal prevention.
This book is intended as a practical guide to enable small animal clinical veterinary surgeons and their teams to improve various aspects of their everyday practice: how they understand and relate to patients and clients, how they manage their work, the handling of animals during different procedures, and the implementation of programs to deal with behavioral issues. These aspects will have a highly positive impact on the well-being of the patient, the client, and the veterinary and support staff, with the implementation of smoother and more effective procedures.
Finally, a book that breaks down the entire veterinary practice model into its individual components. The retooled and redesigned model will show to the practice owner or manager how shift from activity to productivity, how to harness team's members personal talents, how to motivate clients to come in for service. Enclosed to the book there are supporting materials downloadable and a 6-part audio course: Taking charge of your client experience.
